Privacy Policy

1. Data Collection

We collect information in several ways:

• Information you provide: Name, email address, phone number, health data and nutritional preferences when you register or complete forms.
• Automatic information: IP address, browser type, pages visited, time spent and tracking cookies.
• Third-party information: Data from service providers and social networks if you connect your account.

2. Data Usage

We use your personal data to:

• Provide and improve our personalized nutritional guidance services.
• Send notifications, updates and communications related to your account.
• Analyze usage patterns and preferences to optimize our platform.
• Comply with legal and regulatory obligations.
• Prevent fraud and ensure user safety.
• Send newsletters and promotional offers (with your consent).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Keep your session active and remember preferences.
• Analytics cookies: Understand how you interact with our site using tools like Google Analytics.
• Marketing cookies: Personalize ads based on your interests.

You can control or disable cookies through your browser settings. However, some services may not function correctly if you disable essential cookies.

4. Third Parties and Data Sharing

We do not sell your personal information. However, we may share your data with:

• Service providers: Hosting platforms, payment processing and analytics.
• Health professionals: If you have provided specific consent.
• Legal authorities: When required by law or to protect rights.
• Business partners: With your prior consent for special offers.

All our third parties are obligated to maintain the confidentiality of your data.

5. Data Security

We implement technical and administrative security measures to protect your data:

• SSL/TLS encryption on all data transmissions.
• Encrypted passwords and two-factor authentication.
• Regular security audits and software updates.
• Restricted access to personal information only for authorized personnel.

While we strive to maintain security, no system is completely impenetrable. We advise you to keep your credentials confidential.

6. Your Rights

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data.
• Right of rectification: Correct inaccurate or incomplete information.
• Right of deletion: Request deletion of your data.
• Right to data portability: Obtain your data in readable format and transfer it.
• Right to object: Reject processing of your data for marketing purposes.
• Right to withdraw consent: Withdraw consent at any time.

To exercise these rights, contact us using the contact details at the end of this policy.

7. Data Retention

We retain your personal data while your account is active or as long as necessary to provide our services. Registration data is maintained for 3 years after account closure to comply with legal obligations. You can request deletion of your data at any time.

8. Children's Privacy

Our site is not directed to minors under 18 years of age. We do not intentionally collect personal information from minors without verifiable parental consent. If we discover that we have collected data from a minor without consent, we will delete that data immediately.

9. International Data Transfers

Your data may be transferred to servers located outside your country of residence. When we transfer data internationally, we implement appropriate protection measures, including standard data protection agreements and encryption, to ensure your data is treated with the same security as in your country.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements or other factors. We will notify you of material changes by email or through a prominent notice on our site. Continued use of the site after changes constitutes your acceptance of the updated policy.